Terms and Conditions
Effective and last updated: October 10, 2026
These terms apply when you use the SoCal Clean Water website, request a free in-home water test, or join our text message program. By using our website or submitting a request, you agree to these terms. Please also read our Privacy Policy, which explains how we handle your information.
On this page
1. Text message (SMS) program
SoCal Clean Water Water Test Messages
- Program name and sender: SoCal Clean Water Water Test Messages, sent only by SoCal Clean Water, a locally owned water treatment business in Los Angeles County. We send messages only about our own services. We never send messages for, or on behalf of, other companies, and we do not do affiliate or third-party marketing.
- Program description: When you request a free water test on our website and check the optional text message box, SoCal Clean Water will text you about your request. Messages include request confirmations, scheduling, appointment confirmations and reminders, and missed-call follow-ups.
- How you opt in: You opt in by entering your mobile number on our free water test form and checking the separate, optional text message box (it is never pre-checked). Agreeing to texts is not required to get a free test and is not a condition of purchase. You can also opt in by saying yes when we ask, during a recorded call to schedule your test, whether you'd like a text confirmation. See our text message opt-in page.
- Message frequency: Message frequency varies. Most customers receive 1 to 6 messages about each water test request.
- Message and data rates may apply. Your mobile carrier's standard message and data rates may apply.
- To opt out: Reply STOP at any time. You'll receive one final message confirming you've been unsubscribed, and you won't get more texts unless you opt in again.
- For help: Reply HELP, call (626) 408-2116, or email inquiry@socalcleanwater.mdzmc.com.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
- Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.
You agree to give us a mobile number that belongs to you or that you're authorized to use. If you change or give up that number, please let us know so messages don't go to someone else.
2. Phone calls
By checking the call consent box, you agree that SoCal Clean Water may call you at the number you provide about your water test and water treatment products, including with automated technology. If a team member isn't available, an AI assistant may call on our behalf to schedule your test. It will identify itself as an AI assistant, and calls may be recorded so we can confirm your appointment details. You can ask to speak with a person, or ask us to stop calling, at any time.
3. Free water tests
- Our in-home water test is free, and you have no obligation to buy anything.
- Tests are offered to homeowners and residents in the areas we serve. We may decline or reschedule a request if your address is outside our service area or a specialist isn't available.
- In-home results are a screening of common water quality measures such as hardness, total dissolved solids, chlorine, iron and pH. They are not a certified laboratory analysis and are not a substitute for testing by a state-certified lab or advice from your water utility or a health professional.
- An adult (18 or older) who can authorize the visit must be present during the test.
4. Quotes, purchases and installation
Any recommendation or quote we give you after a water test is an estimate. If you choose to buy a system, the price, equipment, installation work, warranty, payment and financing terms, and any cancellation rights will be set out in a separate written agreement that you sign. If anything in that agreement conflicts with these terms, the signed agreement controls. Nothing in these terms limits any right you have under California law, including your right to cancel certain home solicitation sales.
5. Using our website
- The content on this website is for general information about water treatment. It isn't professional, medical or legal advice.
- You agree not to misuse the website, submit false information or someone else's contact details, or interfere with how the site works.
- Our logo, text, images and design belong to SoCal Clean Water or our licensors. Please don't copy or reuse them without permission.
- Links to other websites are provided for convenience. We aren't responsible for their content or practices.
6. Disclaimers and limits of liability
We work to keep the information on our website accurate and the site available, but we provide the website as is, without warranties of any kind, to the fullest extent the law allows. Water quality and treatment results vary by home and water source.
To the fullest extent permitted by law, SoCal Clean Water is not liable for indirect, incidental or consequential damages arising from your use of the website, the free water test, or our text messages. This does not limit liability that can't be limited under California law, or our obligations under any signed purchase or installation agreement.
7. Governing law
These terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts located in Los Angeles County, California, unless the law requires otherwise.
8. Changes to these terms
We may update these terms from time to time. When we do, we'll change the "last updated" date at the top of this page. Changes apply from that date forward and don't affect requests you made earlier.
9. Contact us
SoCal Clean Water
Phone or text: (626) 408-2116
Email: inquiry@socalcleanwater.mdzmc.com
Los Angeles County, California